Career Opportunities

Dental Assistants are responsible for working directly with dentists while patients receive treatment. They review and maintain patients' charts, pass instruments to the dentist during procedures, sterilize instruments, and take digital x-rays. They also assist with tasks such as scheduling appointments and ordering supplies.

Dental Hygienists remove soft and hard deposits from teeth, teach patients how to practice good oral hygiene, and provide other preventive dental care. Hygienists examine patients’ teeth and gums, recording the presence of diseases or abnormalities. They remove calculus, stains, and plaque from teeth; perform root planing as a periodontal therapy; take and develop dental x-rays; and apply cavity-preventive agents such as fluorides and pit and fissure sealants. Although hygienists may not diagnose diseases, they can prepare clinical and laboratory diagnostic tests for the dentist to interpret. Hygienists sometimes work chair side with the dentist during treatment.

Dental hygienists also help patients develop and maintain good oral health. For example, they may explain the relationship between diet and oral health or inform patients how to select toothbrushes and show them how to brush and floss their teeth.

Dental hygienists use hand and rotary instruments and ultrasonics to clean and polish teeth, x-ray machines to take dental pictures, syringes with needles to administer local anesthetics, and models of teeth to explain oral hygiene.

The Patient Coordinator serves as the focal point for the dental appointment system. The patient coordinator answers the telephone and makes appointments for patients according to the established practice protocols; greets patients as they come in, checks patients in and updates all personal and insurance information; establishes and maintains patient records, retrieves and monitors the location of dental records; generates paperwork to register patients for services; and triage appointments for staff.

The Treatment/Financial Coordinator is a professional, organized, reliable, team player who plays a vital role in the practice. The Treatment/Financial Coordinator educates the patient about their treatment plan, after the dentist has diagnosed and reviewed the treatment with a patient; continuously researches and forms working relationships with outside patent care financing companies in order to give our patients a wide range of viable financial options; determines insurance benefits that apply to treatment plans and estimate patient co-pay amounts; assists patients with dental insurance; presents fees and gives estimates of treatment; works with accounts receivable; generates end of day reports; monitors treatment plans and case acceptance; and implements financial policies.

The Office Lead is responsible for all the administrative duties in a dental office. They work in conjunction with Director of Operations and Leadership team. Office Leads are a key component of the overall company success and are assigned the task of overseeing the office and overall office performance. They monitor Key Performance Indicators on a daily basis to evaluate attainment of goals, develop action plans and implement changes to reach goals. The Office Lead coordinates the maintenance of a clean and uncluttered environment in the work and reception area. They are responsible for holding all office team members accountable for their roles and performance according to corporate policy and guidelines. The Office Lead schedules, attends, and facilitates daily and monthly team meetings, and prepares action plans for team members. They provide statistic information for planning purposes. They understand and respect the behavior, attitude, and beliefs in congruence with the values and vision of Horizon Dental Care. The Office Lead assures the implementation of policies, procedures, and practices required to provide quality patient care. Through policy, attitude, and actions, they develop a strong customer-service oriented organization including the handling of patient complaints and questions.